Accessibility Plan - Wet 'n' Wild Toronto

Accessibility Plan

Wet’n’Wild Toronto Waterpark

Accessibility Plan for People with Disabilities

Wet’n’Wild Toronto is committed to providing all guests with a SAFE, CLEAN, FUN experience.  We believe in meeting the needs of people with disabilities in a timely manner, and will do so by limiting barriers to accessibility, where possible, in accordance with the Accessibility for Ontarians with Disabilities Act.

Support Persons:

Wet'n'Wild Toronto is no longer a part of the Easter Seals Access 2 Program. We encourage any person with a disability to have a support person accompany them to the park. A discounted rate of $39.95/person is available to both the person with a disability and the support person. For guests that present the ACCESS 2 Card at the gate, the person with a disability will be given the discounted rate of $39.95 and the Caregiver will be given a discounted ticket for $24.95.  Support Persons must be 18 years of age or older to qualify for the $24.95 rate.  Only ONE support person will be allowed to use the reduced rate of $24.95.  

Wet'n'Wild Toronto reserves the right to request a doctor's note.

Assistive Devices:

Guests with disabilities are welcome to bring their assistive devices into the park.   Please note that we do not have assistive devices available on-site, due to the sheer volume of guests we serve.   Assistive devices are not permitted on the slides or attractions where they may pose a safety concern. 

Service Animals:

We welcome people with disabilities and their service animals.  Service animals are allowed within the common areas of our park that are open to the public.  Service animals must be physically controlled on a leash or harness at all times.  Due to the nature of our attractions, service animals must remain with a non-riding member of the guest’s party.  Wet’n’Wild employees are not permitted to take control of service animals.  Wet’n’Wild also reserves the right to ask that the animal be removed from the park if the service animal demonstrates aggressive actions toward our guests or employees.  Limit one service animal per guest. 

Water Support:

 Use of Water Slides

 Wet'n'Wild Toronto must comply with safety requirements and other applicable guidelines outlined by TSSA (Technical Standards and Safety Authority) and slide manufacturers in order to ensure the safety of all patrons.  All patrons must be able to enter and exit the slides independently without endangering the safety of themselves, other patrons or staff.

Tube Slides

Riders must have the cognitive and physical ability to hold themselves in an upright seated position within the vehicle and be able to grasp both the handles of tube throughout the course of the ride. Persons with heart conditions, neck or back problems, pregnant women and those under the influence of drugs or alcohol should not be permitted to use the ride.

 Body Slides

 Riders must have the cognitive and physical ability to be able to safely ride the entire course of the ride keeping hands and arms inside the flume. Persons with heart conditions, neck or back problems, pregnant women and those under the influence of drugs or alcohol should not be permitted to use the ride.

 Lines and Queuing

Due to the unique nature of our attractions we do not offer front of the line or skip the line passes.  All patrons must wait in the standard ride queuing which may include waiting on stairs.

If you require additional support on any of the water attractions, please request to speak to a Lifeguard Supervisor at Guest Services upon arrival.

For more information please e-mail:  info@wetnwildtoronto.com